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Forum Discussion
nuwen
8 years agoNew member | Level 2
iOS Siri Shortcuts, Using “Get File” With Dropbox
I’m trying to use Siri Shortcuts on iOS 12 to share photos using a shared Dropbox folder. I’ve written a workflow that successfully saves selected photos from the iOS Photos app (or elsewhere) to a specific folder in Dropbox. The problem I’m running into is on the other end when I attempt to write a workflow that selects all photos from this folder and saves them to iOS Photos. It appears as though the “Get File” action in Siri Shortcuts doesn’t properly retrieve all files contained in a prespecified File Path when this action is used with a Dropbox location. Instead, the action returns a mostly white JPG with the name of the referenced folder displayed in the upper left hand corner. By contrast, “Get File” actions pointed at a specific iCloud Drive File Path properly return the contents of that folder. Am I doing something wrong or is Dropbox just not compatible with iOS Files / Siri Shortcuts?
Thanks,
Ben
As we expected, IOS 12.1 update has solved the issue.
Now, in Shortcus app, the action “Get File” with Dropbox, woks fine, as it dit in Workflow app in IOS 11.
Great!!
31 Replies
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- palcaide8 years agoHelpful | Level 7
As we expected, IOS 12.1 update has solved the issue.
Now, in Shortcus app, the action “Get File” with Dropbox, woks fine, as it dit in Workflow app in IOS 11.
Great!!
- Jay8 years ago
Dropbox Community Moderator
Thanks for the update on this matter. If any other users are still experiencing this issue, please let us know by writing into our support team, and mentioning this forum thread as well. - limbusnl6 years agoHelpful | Level 6
I am on ios 14 and I still have the same problem.
- Lusil6 years ago
Dropbox Staff
Hi there limbusnl, thanks for nudging us on this thread.
Could you make sure that you're also running the latest version of the mobile app?
Let us know what you find, cheers!
- limbusnl6 years agoHelpful | Level 6
Hi Lusil,
Thanks for the reply. Yes I am using the latest version.
- palcaide6 years agoHelpful | Level 7
Hi limbusnl.
May you explain a little more? What do you wanna do? And which is the problem?
- limbusnl6 years agoHelpful | Level 6It is the same issue as the OP has posted. I have some images in dropbox folder which I want to copy to ios album via shortcuts
- palcaide6 years agoHelpful | Level 7
One picture at a time? Or a group?
- limbusnl6 years agoHelpful | Level 6I want to copy every picture in the dropbox folder to ios album
- palcaide6 years agoHelpful | Level 7
Yes, you're right. Shortcuts access to Dropbox folders is not working right now. Sorry. It seems to be a bug derived from the update to IOS 14.
I found several commentaries in reddit forums reporting the same problem.
https://www.reddit.com/r/shortcuts/comments/iyvhq2/ipaos_14_how_to_get_files_from_folder_in_dropbox/
https://www.reddit.com/r/shortcuts/comments/ivgxp3/get_random_item_from_dropbox_no_longer_works_in/
This kind of bugs use to be quickly fixed. I hope so.
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