Need to see if your shared folder is taking up space on your dropbox 👨‍💻? Find out how to check here.

Forum Discussion

jelteliekens's avatar
jelteliekens
Explorer | Level 3
9 years ago
Solved

iOS11 UIDocumentPickerViewController does nothing after selecting an attachement

We're currenty testing an app for iOS11 support and bumped into a problem with the new UIDocumentPickerViewController. An action opens the new UIDocumentPickerViewController, iCloud Drive is shown by...
Mobile
Setting up the apps
Third Party Integrations
  • Maple's avatar
    Maple
    9 years ago
    Hi jelteliekens,

    This will be fixed/implemented once iOS 11 is official released.
Maple's avatar
Maple
Icon for Dropbox Staff rankDropbox Staff
9 years ago
Hi DaveZ, JaceLightning and Jurgis K.,

Thank you for writing in. I understand the frustration when using the iOS 11 beta with our app. I will pass your messages to our team.

The iOS 11 official release is expected on Sept 19 (tomorrow). The next version of Dropbox iOS will contain Files app support so be on the lookout for a new update in the next few days.
domhof's avatar
domhof
Explorer | Level 3
9 years ago

Hi Maple,

 

I'm sorry this might be a bit off-topic: Have you found a fix for this in your UIDocumentPickerExtensionViewController? I'm updating an app which has a working UIDocumentPickerExtensionViewController for iOS 10 but in iOS 11 I get the exact same error message in the client-app's console.

 

[UIDocumentLog] UIDocumentPickerViewController : didPickDocumentURLs called with nil or 0 URLS

 

Thank you!!

  • Maple's avatar
    Maple
    Icon for Dropbox Staff rankDropbox Staff
    9 years ago

    Hi domhof,

    I didn't work on this feature so I asked the people who did for you. They said Apple 'broke' doc picker in iOS 11 (or maybe it is deprecated/no longer supported), and it will not work unless you implement file provider. We have not released our file provider extension yet so that's why users see this issue.

    As an update, the release with our file provider is still in review. Sorry for the delay. We really want this out too!

    • nick63's avatar
      nick63
      Helpful | Level 6
      9 years ago

      Is this why I can’t add attachments to emails on my phone and iPad now?  Did Apple do this so 

      I have to quit Dropbox? 

       

      Do you have an estimated time (hopefully in hours,because I am out of business till this works again) when the fix comes?

       

      thanks!

    • herebcs's avatar
      herebcs
      New member | Level 2
      9 years ago

      Apple did not broke the app picker as all other services/providers work perfectly on iOS 11 except Dropbox. Dropbox's implementation of the UIDocumentPickerViewController and

      UIDocumentBrowserViewController are broken. They call documentPickerWasCancelled when the user selects a document.

      The same error occured on an earlier version of Dropbox in March and that was fixed after a few releases. Looks like a regression issue to me...

       

      Finally, just try compiling the document based app template in XCode 9. Apple's own code will not work with Dropbox.

       

      Csaba

      • Maple's avatar
        Maple
        Icon for Dropbox Staff rankDropbox Staff
        9 years ago
        Hi Csaba,

        I may have mis-worded my question to our files team. I'll let them reply as I don't know enough about the issue.

        Hi nick63,

        I don't have a timeline for when our release will be approved, but I'm estimating in the next day or two.

About Apps and Installations

Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!