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Shawn V.2
11 years agoNew member | Level 1
Ipad and Iphone viewing of long file names
Our company is having the issue that on the mobile app (using the ipad or iphone) often times the file name is too long to properly view what we are opening. I want to be able to read the entire file name so I know what i am opening since many of the beginning and last parts of the file are exactly the same for filing purposes so I want to be able to view the file name without having to open each one in order to find out. I'm hoping I make sense. Is there something I'm missing where I'm able to do this? I can't "right click" on the file name cause I'm mobile otherwise I would try that 🙂
Well, bugger me, Dropbox has finally fixed this with the latest update. I thought to re-check this today after the latest change, and straight away could see the filenames are displayed differently. The font is smaller, and the filename is truncated in the middle, so I can read the start of the file name, but also the end which is (with my file-naming convention), typically the differentiator. But the kicker is what happens with the display pane. It is now possible to close that — there’s a small “x” in the top left corner of the display/preview pane — and once that closes, the left pane with the file names expands to full screen view! And voila! I can now see the full long file names. Dropbox: THAT is the way to take advantage of the larger screen on an iPad, especially the 12.9” model. I’m still annoyed it took so long to remedy, but thank you for finally doing it.
112 Replies
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- Ian_A69 years agoCollaborator | Level 9
I'd say they were MORE groovy, but not completely so! Using Files definitely exposes more of the filenames but it still not the total width and so some filenames are still an issue.
I just can't understand why no one from Dropbox will explain WHY they won't allow us to choose between having the left-hand sidebar or not. How hard can this be?
- baronmh9 years agoHelpful | Level 6Why is this marked as a solution? This is still an outstanding and annoying issue.
- baronmh9 years agoHelpful | Level 6Not really a fix when one needs to see files and names in their directory context. Naming nomenclature for companies and teams are designed around grouping files by projects or types. Amazing that I can do this on the iPhone by changing the orientation, but on the larger screened iPad one is constrained to a small column.
- Rich9 years ago
Super User II
baronmh wrote:
Why is this marked as a solution? This is still an outstanding and annoying issue.Because Mark's response is the correct one. It doesn't mean their is a solution to the question asked. It means the question asked was answered appropriately.
In this particular case, Dropbox is working as intended. There is currently no way to view a long file name on a mobile device.
- baronmh9 years agoHelpful | Level 6Actually, you can see long file names on the iPhone by rotating to landscape. They have just not offered this on the iPad. Also an answer is not a solution.
- Johndavegrave9 years agoNew member | Level 2Look forward to seeing this implemented late 2056.
- VisionaryPilot9 years agoNew member | Level 2
This limitation is killing me. Not only because it stunts functionality, but because of what the lack of a fix (or viable response) means about Dropbox and its relationship with its Customers. I can't believe it's been over 2 years since this feedback was posted and Dropbox has been unable to correct it. It is one of the reasons companies lose Customers so quickly when a comparable alternative becomes available. I rather enjoy Dropbox, today, but petty issues like these that are simple to fix drive me to conclude that the company either doesn't care or can't prioritize fixes appropriately. Dropbox better hope that a comparable alternative doesn't become available soon because if this becomes the case, I will drop the multiple accounts my colleauges and I have with them for the alternative. Fix this issue Dropbox. You're embarrassing yourselves.
- Ian_A69 years agoCollaborator | Level 9
I completely agree. Dropbox is so good in many other respects but this is an issue that's it's almost impossible to believe that they can't fix.
Amazon Drive is extremely good as well and their iPad app doesn't suffer from this. The only problem is that, last time I used it, there was a wierd file duplicating issue where MS Office would create a duplicate file because the Amazon Drive sync process left the file being sync'd in memory and Office therefore thinks there is duplicate file. Odd!
If that was fixed it would be just as good as Dropbox.
- Dmoulton8 years agoNew member | Level 2
Wow. Still not fixed.
- Ian_A68 years agoCollaborator | Level 9
Let's be honest - it's not getting fixed. Dropbox clearly believes that the current iPad format is the right one. there's no way that after this long, they're "working on it".
That said, surely an option to view full screen WOULD be a great, customer-friendly thing to do.
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