Dropbox desktop app on my Windows is stuck. "Reconnecting to the internet. This may take a moment".

Hey AfrozaMoury​, welcome to our Community! 

The first thing I'd like to ask is the exact OS on the devices you're using, along with the Dropbox version you use there. You can find the version by hovering your mouse over the little Dropbox icon, next to your WiFi in your taskbar. 

In addition to that, could you check the proxy settings in the Dropbox desktop application preference by using these steps? Please try setting it to 'No proxy' to see if this helps. 

One last thing: can you please reboot your computer and internet router and let me know if you're still getting the same error? If you do, I'd appreciate a screenshot too.

Keep me posted!

My OS Version & Details :

Edition - Windows 11 Pro
Version - 24H2

Dropbox Version -238.4.6075

I am using TP-Link DECO M4 mesh router 

I attached a screenshot. I tried restarting everything. Also i give a fresh windows yesterday. But it remains same. I also tried to change my ip address but nothing helps at all. 

Hey AfrozaMoury!

I just sent you an email in order for us to have a closer look into this. Reply back to me, and we'll take it from there.

Thanks a bunch! 

Got it. Replied.

I have the exact same issue, Windows 11 Pro 25H2, OS Build 26200.7462, Dropbox Version 238.4.6075, Eero Pro 7 Mesh.  Help Please.

Sorry to hear that, BobHaun13.

Since it's been a couple of days now, are you still having this issue?

If so, have you checked the troubleshooting points that were made in the original post here, to make sure everything is covered?

Hi BobHaun13! I hope you're doing well!

A quick follow-up to our last message! Let us know if you still need assistance or if everything is working as expected.