We’re Still Here to Help (Even Over the Holidays!) - find out more here.
Forum Discussion
Shawn V.2
11 years agoNew member | Level 1
Ipad and Iphone viewing of long file names
Our company is having the issue that on the mobile app (using the ipad or iphone) often times the file name is too long to properly view what we are opening. I want to be able to read the entire file name so I know what i am opening since many of the beginning and last parts of the file are exactly the same for filing purposes so I want to be able to view the file name without having to open each one in order to find out. I'm hoping I make sense. Is there something I'm missing where I'm able to do this? I can't "right click" on the file name cause I'm mobile otherwise I would try that 🙂
Well, bugger me, Dropbox has finally fixed this with the latest update. I thought to re-check this today after the latest change, and straight away could see the filenames are displayed differently. The font is smaller, and the filename is truncated in the middle, so I can read the start of the file name, but also the end which is (with my file-naming convention), typically the differentiator. But the kicker is what happens with the display pane. It is now possible to close that — there’s a small “x” in the top left corner of the display/preview pane — and once that closes, the left pane with the file names expands to full screen view! And voila! I can now see the full long file names. Dropbox: THAT is the way to take advantage of the larger screen on an iPad, especially the 12.9” model. I’m still annoyed it took so long to remedy, but thank you for finally doing it.
112 Replies
Replies have been turned off for this discussion
- mindat8 years agoExplorer | Level 3
I'm involved in a big book project and the layout will be miserable to complete with easier to access full file-names. Is there another company that shows long names? I can change cloud providers.
- Ian_A68 years agoCollaborator | Level 9
The only one that I know for certain shows the full file name fullscreen on an iPad is the Amazon Drive app.
The downside is that it isn’t free if you’ve got quite a lot of files to store and I did have some jiggly syncing issues with it but I think it’s definitely worth a try you can use it effectively as a trial for free
- Bit8 years agoExplorer | Level 4
"Everybody can still can use the old DOS 8-characters format... " maybe this is what Dropbox thinks about this issue, that incredibly has not been fixed still today, after years... and yes, that's really incredible, I agree with everybody...
- msskatRHI8 years agoExplorer | Level 4CRITICAL ISSUE!!! so bummed to see this issue has been unresolved for 3 years. our company has all the same issues. 36 Business users, LONG file names starting with dates, LOTS of files and can't find them quickly or easily on iPad. preview pane should be adjustable width and have ability to just turn off to allow increase of space for file name. hardly something we thought of when considering a company-wide move to dropbox for business. and yet such a critical detail that slows us wayyy down, defeating the streamline/mobile/easy-sharing features dropbox offers. c'mon dropbox!!!
- Sam A.198 years agoExplorer | Level 4
Open Dropbox with the App “Documents” from Readdle
You will see Full length Filenames
and you will be able to open Files just as in Dropbox
- Sam A.198 years agoExplorer | Level 4
Open Dropbox thru the App “Documents” of Readdle
You will see long Filenames
You will be able to open files just as in Dropbox
- MrMXF8 years agoHelpful | Level 5
>open files just as in Dropbox
No quite. It's down to the app integration to be able to open the document in word / powerpoint / adobe / other.
Dropbox has the linkage but readdle shows the filenames. My workaround it to use readdle to identify the file and then to open in with the correct app in dropbox.
- Connie M.48 years agoHelpful | Level 5Still waiting - engineers have been working on this for three years. I don’t know what the limitations of programming in iOS are... but...
- De-Tech8 years agoNew member | Level 2
Congrats, Dropbox CEOs. Your inedeqaucies affect thousands of your customers and you give not one flying fig. Well done, I applaud your invincible nature, where your customers tirelessly ask you to make your service useable and you completely ignore them or even worse, blatantly and incessantly lie to their faces.
Your bare faced cheek of taking monies from customers whilst deliberately short changing them by the glaring inadequacies of your service are to be admired. Only a truly laudable set of Top management types would have the audacity to behave in such disgraceful manner while taking money hand over fist.
Its not rocket science! It’s a matter of trust, which clearly you are not able to fulfill. If there were other options, no doubt we should all take them.
Im sorry if you think im being harsh, im just as sorry as you are for not being able to provide full file names whilst using your service.
- Elucubrator8 years agoHelpful | Level 5
Well, bugger me, Dropbox has finally fixed this with the latest update. I thought to re-check this today after the latest change, and straight away could see the filenames are displayed differently. The font is smaller, and the filename is truncated in the middle, so I can read the start of the file name, but also the end which is (with my file-naming convention), typically the differentiator. But the kicker is what happens with the display pane. It is now possible to close that — there’s a small “x” in the top left corner of the display/preview pane — and once that closes, the left pane with the file names expands to full screen view! And voila! I can now see the full long file names. Dropbox: THAT is the way to take advantage of the larger screen on an iPad, especially the 12.9” model. I’m still annoyed it took so long to remedy, but thank you for finally doing it.
About Apps and Installations
Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!