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Don H.26's avatar
Don H.26
New member | Level 1
11 years ago
Solved

Ipad does not show files.

I have been using Dropbox on my Win 7 desktop and Android Nexus 7 for about a year with good success. I just started my wife's retired (Factory resetL I used the Apple Dropbox app and set it up, I ca...
Mobile
Setting up the apps
  • garrettbjj's avatar
    garrettbjj
    9 years ago

    I had the same problem and I found a SOLUTION

    There are 2 options to log in with : 

     

    - sign in with Google

    ----- or ------

    Email + Password

     

    Make sure that you are signing in with the same method on both devices (Ipad and Computer)

     

    I had to sign out on my ipad and than sign in with Email + Password - and than it was all fine.

     

    Best wishes 

garrettbjj's avatar
garrettbjj
New member | Level 2
9 years ago

I had the same problem and I found a SOLUTION

There are 2 options to log in with : 

 

- sign in with Google

----- or ------

Email + Password

 

Make sure that you are signing in with the same method on both devices (Ipad and Computer)

 

I had to sign out on my ipad and than sign in with Email + Password - and than it was all fine.

 

Best wishes 

  • Ed's avatar
    Ed
    Icon for Dropbox Staff rankDropbox Staff
    9 years ago

    Would you mind taking a minute of your time to fill out a survey sharing your experience using our Dropbox Community? You can access the survey here: http://bit.ly/2lNKIxT

    Thank you!

    [This thread is now closed. If you have a similar or new question, you can ask here]

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