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Forum Discussion
How do I get rid of Dropbox showing in multiple places in Windows Explorer?
Device
Dell Alienware 17
Operating System/Browser (if using the web)
Windows 11 Pro
Dropbox App Version (if using the app)
241.4.4853
Dropbox Plan
Plus
Question or Issue
How do I get rid of Dropbox showing in multiple places in Windows Explorer? See screenshots. Dropbox functions fine it just appears in multiple places for some reason. This has actually been going on for a year or so but now there's four of them. How many am I really supposed to have? They all go to the same place but ...yea, this isn't right - is it? This feels like an obvious problem that should be addressed (like the various sync problems) but it doesn't seem like there have been many updates at all to the desktop app in quite some time.
4 Replies
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- Walter
Dropbox Community Moderator
Hi there devedsmith - sorry to hear you're having issues with this.
Have you tried un-pinning the redundant Dropbox entries from your quick access menu?
Let me know what you find!
Interesting idea. The one that was pinned I never actually pinned there so I unpinned it. The others are not pinned and there is nothing in the context menu that allows me to remove them other than "Delete" - which is alarming.
- Nancy
devedsmith, out of curiosity, do all of these shortcuts point to the same Dropbox folder on your computer?
If yes, can you right-click on them and send me a screenshot of the options you see?
- Nancy
Hey devedsmith, I’m pinging you here to see if you need any further help with this, after seeing my previous message.
