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Amy B.36's avatar
Amy B.36
New member | Level 1
11 years ago
Solved

Is Dropbox down today?

It was working fine and now my homepage won't load. Every time I go to click into the file it keeps saying, "something is wrong" and not opening/

 

Not good when I have a dissertation due next week!!!

Setting up the apps
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  • Ed's avatar
    Ed
    11 years ago

    Thanks all for the reports and feedback. We should be back online now. 

    @Manuel - is your computer offline or Dropbox only? Is it accessible from another network? 3g/4g on your mobile device for instance?

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  • Rukmal S.'s avatar
    Rukmal S.
    New member | Level 1
    11 years ago

    Hello Dropbox.  I am also unable to log in, and getting the same Error 500 as reported by many users in this forum.

  • All H Maldives 's avatar
    All H Maldives
    New member | Level 1
    11 years ago

    I am also encountering error 500. Is there anyone who knows what is happening? Please assist.

    Thanks.

  • Rose's avatar
    Rose
    New member | Level 1
    11 years ago

    Looks like a pinned thread about this issue already exists but the issue started Wednesday for some people (I didn't notice any issues until now).

  • John D. W.'s avatar
    John D. W.
    New member | Level 1
    11 years ago

    Over 30 MINUTES since the first report of this problem and NO RESPONSE from DropBox. Completely unacceptable. I have been researching moving my entire office into the cloud, and it looks like Google Drive is going to be the way to go. 

  • jenn h.'s avatar
    jenn h.
    New member | Level 1
    11 years ago

    It's not working yet. Maybe they're getting attacked =/

  • david k.129's avatar
    david k.129
    Helpful | Level 5
    11 years ago

    The service is obviously down.  No notification emails.  Nothing on social media.  No support. Nothing.  

  • Ido F.'s avatar
    Ido F.
    New member | Level 1
    11 years ago

    500 Error for the last hour or so + ongoing issues throughout the day !!  any update on this?

  • Jason N.14's avatar
    Jason N.14
    New member | Level 1
    11 years ago

    A friend needed urgent help with a file, I told him to give me a minute. (Calmly thinking yeah, I have that in my Dropbox. I can just send him a link.)

    I was wrong, it took more than a minute, searched forever and gave me an error. I manually found the file but same thing happened, no access, not even to copy the link. That was from my Android phone so I thought it could be the app.

    Tried iOS, same thing happened. Finally when I tried to log in via the web, then they gave me an error 500. I did all that while rushing to work. Imagine that. Imagine the disappointment right now. Please restore service asap. Thanks.

  • Jiyoung L.'s avatar
    Jiyoung L.
    New member | Level 1
    11 years ago

    Same here. :( It says something like automated something so can't login then Error 500.

    D: I need to open it to print something!

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