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After today's upgrade (30 Nov 22), I cannot locate my Dropbox folder
After today's update, i cannot locate the Dropbox folder on my Mac Powerbook running OS 12.6 Monterey. The alias folder is still there on my Dock (but now withuot the Dropbox logo on it) and there is a Dropbox folder,. but now as an alias, in my user folder. But I cannot find where it is actually situated. The update message said it would it in the Library of my user folder: there is no library in my user folder. The message also referred to Cloud Storage, but there is no folder for that anywhere, nor any other reference to it - I do not use Apple iCloud. Any ideas?
Using Go and searching for Users/myname/Library has revealed the Library folder. But there does not seem to be a way of getting it to show in the usual way like other folders.
Anyway - sorted!!
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- Hannah
Dropbox Community Moderator
Hey JCmk, thanks for bringing this to our attention.
Can you check if you have a small Dropbox icon in your menu bar?
If so, please hover over it and let us know exactly which version of the app you're using and what the sync status is.
Have you also checked ~/Library/CloudStorage to see if you can locate your Dropbox folder there?
Keep me posted.
Hi Hannah,
My Dropbox version is "162.4.5419 Up to date".
As I explained, I have no "~/Library/CloudStorage" folder.
The Dropbox folder in Public is empty.
Thanks for your response.
Reards,
Jeremy
Hi Rich,
As I wrote, there is no Cloud Storage in the root Library either.
After a restart yesterday, Cloud Storage appeared in my Finder prefs window. Selecting it gave me the Dropbox icon/link in the Finder sidebar, which works perfectly ...
BUT...
Still no indication anywhere of where the root Dropbox folder is located.
- Hannah
Hey JCmk, if you follow the steps in this article, are you able to locate the Dropbox folder's location?
No.
The steps in the article simply open the Dropbox folder like all the other ways of opening it. But the usual ways of tracing a folder's location are still not functioning: Command/click on the folder name at the top of the open folder does not show me the usual hierarchy of location. The Dropbox folder is certainly somewhere, and functioning as it should. But I like to know where everything is on my computer!Thanks.
I have just tried Command clicking on the title an open file in my Dropbox: it shows the expected location: user/library/cloud storage/dropbox.
So it seems the issue is not whether the dropbox folder is in the right place (it is) but rather that I cannot see on my desktop the last 3 items in that location list. I guess that, for some reason, they are hidden folders. In the old days you could tell Finder to show hidden folders and files; but that does not seem to be the case today. There is nothing about this in the Help menu. I will search on line for a terminal instruction to "show hidden folders/files".
Thanks for all your help.
Using Go and searching for Users/myname/Library has revealed the Library folder. But there does not seem to be a way of getting it to show in the usual way like other folders.
Anyway - sorted!!
I have seen the same issue with Dropbox files that used to show up in the finder not being shown there even though the files actually exist on my Mac. Not sure why the dropdown was removed from the Dropbox preferences window -
New dialog box
Older preferences - with option to open folders in Finder.
I discovered that my MacBook Pro (and my 2021 iMac - both running Monterey) has a default setting where the user's Library folder is not shown - presumably to stop people messing with it!
Open your user Home folder and the click 'Command i' to see the info for it. There you should find an option to "Show Library folder". Select that, and the user Library folder will appear in your user Home folder. That's where you'll find the folder Cloud Storage, containing the (new) Dropbox app.
