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JCmk's avatar
JCmk
Helpful | Level 6
4 years ago
Solved

After today's upgrade (30 Nov 22), I cannot locate my Dropbox folder

After today's update, i cannot locate the Dropbox folder on my Mac Powerbook running OS 12.6 Monterey. The alias folder is still there on my Dock (but now withuot the Dropbox logo on it) and there is...
desktop
Mac
  • JCmk's avatar
    JCmk
    4 years ago

    Using Go and searching for Users/myname/Library has revealed the Library folder. But there does not seem to be a way of getting it to show in the usual way like other folders.

     

    Anyway - sorted!!

     

JCmk's avatar
JCmk
Helpful | Level 6
4 years ago

Hi Hannah,

 

My Dropbox version is "162.4.5419 Up to date".

As I explained, I have no "~/Library/CloudStorage" folder.

 

The Dropbox folder in Public is empty.

Thanks for your response.

 

Reards,

Jeremy

Rich's avatar
Rich
Icon for Super User II rankSuper User II
4 years ago
JCmk wrote:

As I explained, I have no "~/Library/CloudStorage" folder.

Not /Library/CloudStorage under your user folder, but off the root of your drive. Expand the Library folder that's shown in your screenshot.

  • JCmk's avatar
    JCmk
    Helpful | Level 6
    4 years ago

    Hi Rich,

     

    As I wrote, there is no Cloud Storage in the root Library either.

     

    After a restart yesterday, Cloud Storage appeared in my Finder prefs window. Selecting it gave me the Dropbox icon/link in the Finder sidebar, which works perfectly ...

    BUT...

    Still no indication anywhere of where the root Dropbox folder is located.

     

     

    • Hannah's avatar
      Hannah
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      4 years ago

      Hey JCmk, if you follow the steps in this article, are you able to locate the Dropbox folder's location?

      • JCmk's avatar
        JCmk
        Helpful | Level 6
        4 years ago

        No.

        The steps in the article simply open the Dropbox folder like all the other ways of opening it. But the usual ways of tracing a folder's location are still not functioning: Command/click on the folder name at the top of the open folder does not show me the usual hierarchy of location. The Dropbox folder is certainly somewhere, and functioning as it should. But I like to know where everything is on my computer!

         

        Thanks.

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