Forum Discussion

Ogden-Smith's avatar
Ogden-Smith
New member | Level 2
9 years ago
Solved

"Keep your memories safe" keeps popping up

Every time I connect my phone to my PC I get an annoying "Keep your memories safe" pop-up. I click on "Don't ask again" but it still asks every time. Is there a way to stop it?
desktop
Setting up the apps
twistof8's avatar
twistof8
New member | Level 2
7 years ago

I have disabled upload and keep getting prompted every 7 seconds to do so

reuvel34's avatar
reuvel34
New member | Level 2
6 years ago

to remove keep your memories safe

  • Lusil's avatar
    Lusil
    Icon for Dropbox Staff rankDropbox Staff
    6 years ago
    Hey peeps, 
     
    As a first step, could you confirm for me if you’ve disabled camera uploads following these steps? If you’re on a Windows OS, could you also let me know if you’ve set the AutoPlay settings accordingly? 
     
    Spoiler
    You can go to the AutoPlay settings on a Windows OS by:
    • Clicking on the Dropbox icon that’s next to your computer. 
    • Selecting the gear icon that’s on your Notifications menu.
    • Navigating to Preferences

    • Going to the Import tab. 
    • Clicking on Change AutoPlay Settings. 
    Let me know what you find!

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