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Forum Discussion
emphyrio
3 years agoHelpful | Level 6
Missing icons on desktop
Hello,
I tried Dropbox Backup. Bad idea.
When I disabled it, two system desktop icons disappeared and there seems to be no way to get them back.
I'm speaking about the "This PC" and "User files...
- 3 years ago
Hello,
I eventually fixed the issue yesterday.
Dropbox was not guilty. It was another software's fault (Fences from Stardock) that I installed almost at the same time than Dropbox.
But I must admit that I forgot about it.
I just unistalled and reinstalled it and my icons came back!
Sorry for the inconvenience.
Thank you all for your help.
Patrick
Hannah
Dropbox Community Moderator
3 years agoThanks for your response, emphyrio.
Actually, even when enabling backup, the "This PC" folder should remain intact.
It's the folders inside (Downloads, Desktop, Documents) that would have been moved to Dropbox.
Are you able to locate these folders in Dropbox or your computer?
And is backup disabled now?
emphyrio
3 years agoHelpful | Level 6
The fact is that the "This PC" icon disappeared at the exact moment I enabled Dropbox backup on my desktop.
I then disabled it (thinking it would get "This PC" icon back, but it didn't).
And it is now impossible to get it back via Windows settings.
I can't find it anywhere on my PC or on Dropbox.
How can I fix it?
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