Forum Discussion

rb27's avatar
rb27
New member | Level 2
1 month ago

My Dropbox app on macOS is stuck on "Connecting components" even after reinstalling.

Application Affected Dropbox Device Macbook Air Operating System/Browser (if using the web) (Windows 11, macOS14.3, etc.) Dropbox App Version (if using the app) latest version (can...
desktop
Mac
Rich's avatar
Rich
Icon for Super User II rankSuper User II
1 month ago
rb27 wrote:

My dropbox app has been stuck on Connecting Components. I uninstalled and re-installed it twice to no avail.

Have you tried an advanced reinstall yet? There's more to it than just deleting files.

rb27 wrote:

The other weird thing is that there was no option to sign in even after the app was reinstalled.

Are you already signed in to the Dropbox website? If so, the app could be signing in with the same account automatically. Sign out of your account in all browsers and the app will likely prompt for credentials.

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