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Ezt Keresem's avatar
Ezt Keresem
Explorer | Level 4
4 years ago
Solved

My Dropbox app says 'Please enter a valid e-mail address' when I'm trying to login

My Android phone say: Please enter a valid e-mail addrass.

My address realy **@freemail.hu

On Windows10 it is right.

 

 

  • Hey Ezt Keresem, welcome to the Dropbox Community.

    Is it the first time you're trying to login to Dropbox on this device?

    Can you please try to uninstall the Dropbox app, restart your device and reinstall it, to see if that helps?

    Let me know how it goes!

6 Replies

  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    4 years ago
    Hey Ezt Keresem, welcome to the Dropbox Community.

    Is it the first time you're trying to login to Dropbox on this device?

    Can you please try to uninstall the Dropbox app, restart your device and reinstall it, to see if that helps?

    Let me know how it goes!
  • Ezt Keresem's avatar
    Ezt Keresem
    Explorer | Level 4
    4 years ago

    Thank you!

    I vould like change SD card.

    Is it passible?

     

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    4 years ago
    Could you clarify what you mean? Do you want to install the Dropbox desktop application or the Dropbox folder on the SD card?
  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    4 years ago
    Thanks for the info, it wouldn't be possible to install the Dropbox mobile app on an SD card, it can only be installed on on internal storage of the phone.
  • Ezt Keresem's avatar
    Ezt Keresem
    Explorer | Level 4
    4 years ago

    Thank you!
    I am afraid I must delet it and use another app 😢.

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