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Forum Discussion

Rodney E.'s avatar
Rodney E.
New member | Level 1
11 years ago
Solved

My Dropbox desktop app is stuck on "Connecting".

Dropbox won't connect on my pc with windows 7. I've re-installed, rebooted and tried: https://help.dropbox.com/desktop-web/configuring-firewall Most of the preferences buttons are disabled; selecti...
desktop
Setting up the apps
  • Markus M.11's avatar
    Markus M.11
    10 years ago

    Has anynone found a solution for this ? I've unlinked and reinstalled in 5 different ways and I can't get it to work no matter what i do...  


    Edit: Found a fix for myself

    Go to proxies on your Mac and disable ''Auto Proxy Discovery''. I did not realise that this needed to  be disabled in order for there to be no proxies. As I have a new computer I thought proxies where basically none.

    Hope this helped someone. Here's another thread with more fixes.

    https://www.dropboxforum.com/hc/en-us/community/posts/206754586-Dropbox-3-20-1-not-connecting-not-syncing

David S.178's avatar
David S.178
Collaborator | Level 9
11 years ago

*Michael L, I think your problem is that you did not read all the answers before posting your complaint. While it is true that Dropbox should fix its own problems, and that Dropbox seems to be ignoring this one, it is equally true that in this case I provided a workaround in plain language. All you had to do was read my answer. *

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