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Toa_Of_Justice's avatar
Toa_Of_Justice
Helpful | Level 6
4 months ago
Solved

New experience in system tray: Clicking folder link also opens file

Application Affected Dropbox desktop app Device Desktop PC Operating System/Browser (if using the web) Windows 11 Dropbox App Version (if using the app) 233.3.4870 Question or Issue I enable...
desktop
Folders
windows
  • Megan's avatar
    Megan
    1 month ago

    Hey there, Toa_Of_Justice​!

    We fully take the blame, and apologize for not seeing your messages sooner. I'm deeply sorry about this, but it's never too late to see how we can help.

    Do you still experience the same issue on your end? 

    To make sure your Dropbox app is on the latest app version, you can also go here and try to manually update it from that page. Does the behavior remain the same then? 

    Keep me posted!

Toa_Of_Justice's avatar
Toa_Of_Justice
Helpful | Level 6
4 months ago

I am now using Dropbox version 233.4.4938, and the option to try the new experience seems to have disappeared entirely.

Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
1 month ago

Hey there, Toa_Of_Justice​!

We fully take the blame, and apologize for not seeing your messages sooner. I'm deeply sorry about this, but it's never too late to see how we can help.

Do you still experience the same issue on your end? 

To make sure your Dropbox app is on the latest app version, you can also go here and try to manually update it from that page. Does the behavior remain the same then? 

Keep me posted!

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