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Forum Discussion

LoveMyslf's avatar
LoveMyslf
Helpful | Level 5
8 years ago
Solved

Please reinstall Dropbox to fix all your syncing icons!

This has been an issue for a while now. It's an issue on both my Windows 10 devices. I have tried different solutions from this forum, without luck. I'm running version 50.4.71, from the offline inst...
desktop
Setting up the apps
  • karnerkreativ's avatar
    karnerkreativ
    8 years ago

    Hey, I'm good now! The problem was the ShellIconOverlayIdentifiers as you describe it here: https://help.dropbox.com/syncing-uploads/icon-overlays-not-appearing
    I hadn't seen the "dropdown" for Windows when I was first reading that page. Windows must have updated something or whatever Dropbox ended up on rank 16 ...
    That's really annoying digging around in the registry. :(
    Anyway, they are back.

Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
8 years ago

Hey there mcfc_4heatons - sorry to hear about your syncing issue.

 

As I'd really like to help resolve this, I found your existing ticket on our system and relayed all the details of your problem to the technician that is currently handling it. They'll get back to you via email as soon as they have an update on this matter. 

 

Thanks for your patience and have a lovely weekend!

nguenthanh's avatar
nguenthanh
New member | Level 2
7 years ago

The same issue, anh it haven't fix at right now.

  • Jane's avatar
    Jane
    Icon for Dropbox Staff rankDropbox Staff
    7 years ago
    Hey nguenthanh, have you by any chance had a chance to review the resource karnerkreativ had posted us in the previous page here that did the trick for him? 
     
    If you haven’t been able to resolve the issue at hand after following this set of steps, would you mind pinging me back here? Kindly note that it would be best to work on that through our Official Support channel after this point, so I’d appreciate any update on your end. Thanks in advance! 

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