Forum Discussion

GregorBeyerle's avatar
GregorBeyerle
Helpful | Level 6
9 months ago

Please revert the new screenshot "feature" on MacOS, or at least give us the option to do so.

Hi, can you PLEASE revert that new Screenshot "feature" you added in MacOS. Previously, it was possible to simply drag and drop a Screenshot into Finder or Photos right after it was taken. Now, your ...
desktop
Mac
RyanFromDropbox's avatar
RyanFromDropbox
Icon for Dropbox Product Manager rankDropbox Product Manager
9 months ago

Hi, all -- Thanks so much for the feedback.

For folks experiencing the issue with Dropbox re-enabling "Show floating thumbnail" in MacOS settings, we've identified the root is this issue and we're working on a fix for it.

This fix will be fully released within the next couple of weeks. I'll keep this thread updated!

Cheers,

Ryan

  • TaikiStaerk's avatar
    TaikiStaerk
    New member | Level 2
    9 months ago

    So glad to hear this. Thank you!

    • delayedmusic's avatar
      delayedmusic
      New member | Level 2
      9 months ago

      Has anyone figured out a way to revert the screenshot edit tools back to the mac edit tools?

      • nerdblogpl's avatar
        nerdblogpl
        Helpful | Level 5
        9 months ago
        1. Dropbox app -> Preferences -> Screenshots -> uncheck Show quick actions after screenshot
        2. Then press ⌘+⇧+5, Options -> Show Floating Thumbnail

        And then get majorly pissed off every few hours and on every reboot while the Dropbox app resets this setting back to unchecked (and once it does, press the key combination again and redo step 2)

  • cineview's avatar
    cineview
    Helpful | Level 6
    8 months ago

    Any news about this bug fix? I use the screenshot floating feature alot, and this causes an enormous amount of extra work.

    • RyanFromDropbox's avatar
      RyanFromDropbox
      Icon for Dropbox Product Manager rankDropbox Product Manager
      8 months ago

      Hi cineview​ - We've rolled out a bug fix that should prevent the MacOS floating thumbnail from randomly re-enabling. But it sounds like you're having the opposite issue: your MacOS floating thumbnail is randomly turning itself off. Is that correct?

      I'll flag this with our team to see if this issue is covered by the recent bug fix we rolled out. 

      In the meantime, can your try updating to the latest Dropbox build (v222) and let me know if you're still running into this?

      Cheers!

      • cineview's avatar
        cineview
        Helpful | Level 6
        8 months ago

        Yes, thats correct, it keeps ticking the floating thumbnail off instead of keeping it on.

        My current version for Mac is 222.4.5042

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