Forum Discussion

GregorBeyerle's avatar
GregorBeyerle
Helpful | Level 6
9 months ago

Please revert the new screenshot "feature" on MacOS, or at least give us the option to do so.

Hi, can you PLEASE revert that new Screenshot "feature" you added in MacOS. Previously, it was possible to simply drag and drop a Screenshot into Finder or Photos right after it was taken. Now, your ...
desktop
Mac
RyanFromDropbox's avatar
RyanFromDropbox
Icon for Dropbox Product Manager rankDropbox Product Manager
8 months ago

Hi cineview​ - We've rolled out a bug fix that should prevent the MacOS floating thumbnail from randomly re-enabling. But it sounds like you're having the opposite issue: your MacOS floating thumbnail is randomly turning itself off. Is that correct?

I'll flag this with our team to see if this issue is covered by the recent bug fix we rolled out. 

In the meantime, can your try updating to the latest Dropbox build (v222) and let me know if you're still running into this?

Cheers!

Julian88Tex's avatar
Julian88Tex
Helpful | Level 6
8 months ago

Same here. I misread some of the ones above and thought everyone had the same issue with me. I would like it to stay on but it keeps getting turned off.

I'm sure this isn't an easy feature request, but my ideal would actually be the Dropbox screenshot popup acting more like the MacOS one. Specifically, I like being able to drag the Mac one somewhere to basically paste it into a message or some similar place. I don’t like how this would actually prevent it from getting sent to dropbox. I also like the markup features from dropbox. So if there’s a way that the dropbox one could be dragable and pastable, then I think I would prefer it.

  • RyanFromDropbox's avatar
    RyanFromDropbox
    Icon for Dropbox Product Manager rankDropbox Product Manager
    8 months ago

    Hi Julian88Tex​ -- Would you mind submitting an "idea" (link here) for the request to add drag/drop support to Dropbox's custom thumbnail?

    It'll allow other folks in the community to upvote/show support, which helps us prioritize the request! 

    Cheers! 

    • Julian88Tex's avatar
      Julian88Tex
      Helpful | Level 6
      8 months ago

      Done: https://www.dropboxforum.com/idea/101002013/drag%E2%80%91and%E2%80%91drop-screenshot-thumbnail-mac%E2%80%91style/830842

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