Forum Discussion

GregorBeyerle's avatar
GregorBeyerle
Helpful | Level 6
9 months ago

Please revert the new screenshot "feature" on MacOS, or at least give us the option to do so.

Hi, can you PLEASE revert that new Screenshot "feature" you added in MacOS. Previously, it was possible to simply drag and drop a Screenshot into Finder or Photos right after it was taken. Now, your ...
desktop
Mac
RyanFromDropbox's avatar
RyanFromDropbox
Icon for Dropbox Product Manager rankDropbox Product Manager
8 months ago

Hi cineview​ - We've rolled out a bug fix that should prevent the MacOS floating thumbnail from randomly re-enabling. But it sounds like you're having the opposite issue: your MacOS floating thumbnail is randomly turning itself off. Is that correct?

I'll flag this with our team to see if this issue is covered by the recent bug fix we rolled out. 

In the meantime, can your try updating to the latest Dropbox build (v222) and let me know if you're still running into this?

Cheers!

jhmonroe's avatar
jhmonroe
New member | Level 2
8 months ago

I'm running 222.4.5042 and this issue is still present. Show floating thumbnail is constantly turning back on despite me using shift+command+5 to turn it off. 

Please note that I have NOT switched to the File Provider setup because the list of changes seemed like it would make using Dropbox worse.

Yes Dropox Prefs > screenshot options are all OFF. Toggled them both on and off again to reset also.

Perhaps cineview and others are also using the old syncing as well? Makes sense that a bug like this with macos would happen if it's not using their core file provider...?

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