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Peter Liddel's avatar
Peter Liddel
Explorer | Level 3
3 years ago
Solved

problems installing dropbox on Samsung laptop

I am a big dropbox user, and trying to install Dropbox on my laptop. But it won't do it: it offers me the chance to install it via S mode, but then tellls me that is impossible too. Any help grateful...
desktop
Install
Setting up the apps
  • Walter's avatar
    Walter
    3 years ago

    Yes, this utilizes the ARM architecture so it won't be possible to install the desktop app, but only the S mode one Peter Liddel  

     

    I hope this clears things up! 

Peter Liddel's avatar
Peter Liddel
Explorer | Level 3
3 years ago

Thanks for this: I think I am out of S mode: see below for what Store tells me. I'll try restarting now...

 

 

 

 

Peter Liddel's avatar
Peter Liddel
Explorer | Level 3
3 years ago

after restart, same thing happened again. Again, if you have any ideas I am very grateful indeed!

 

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hey Peter Liddel, sorry to jump in, but could you clarify your device's processor? Is it an INTEL processor or an ARM one perhaps? 

    • Peter Liddel's avatar
      Peter Liddel
      Explorer | Level 3
      3 years ago

      Thanks for the suggestion. I think it's a Qualcomm Snapdragon. Does that make sense?

       

       

      • Walter's avatar
        Walter
        Icon for Dropbox Community Moderator rankDropbox Community Moderator
        3 years ago

        Yes, this utilizes the ARM architecture so it won't be possible to install the desktop app, but only the S mode one Peter Liddel  

         

        I hope this clears things up! 

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