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Jane's avatar
Jane
Icon for Dropbox Staff rankDropbox Staff
9 years ago

Re: blank login screen with new installed dropbox on new installed macOS high sierra

Hey nicknick, thanks for the swift & detailed reply. Please accept my apologies for getting back to you in delay.
 
Glad to hear that the issue was resolved by connecting to a different network. You could report your findings to your IT department, just so as to check this particular case, though you may keep in mind that all relevant settings that refer to the Firewall configuration with Dropbox can be found here, so the culprit is probably located there. 
 
I hope that the tip helps you reach a more permanent solution & keep me updated here in case you have further queries, I’ll do my best to follow-up. 
Hope you have a great rest of the day ahead! 
 
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