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Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
5 months ago

Re: Can't get the Dropbox folder on the sidebar on Mac OS

Hi MegRunsTam, could you try using Force Quit to exit the Dropbox desktop application, or try using these steps my colleague suggested to exit the app.

Once done, try following the rest of the steps to reinstall the app, and let me know how it goes!

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  • MegRunsTam's avatar
    MegRunsTam
    Helpful | Level 6
    5 months ago

    Hi there,

    I was able to uninstall the desktop app using terminal.  I shut my computer down and restarted it. Reinstalled the app and it sill won't let me drag it over to "favorites".  

    Any other ideas?

    Thx

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    5 months ago

    Just for clarification, are you dragging the Dropbox folder to the sidebar, or the Dropbox app itself from the Applications folder?

    Could you paste a screenshot of what you see when trying to drag the Dropbox folder to the Favorites bar?

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