Forum Discussion

MohamedAlabady's avatar
MohamedAlabady
Explorer | Level 4
3 years ago

Re: Free 1 GB extra storage offer to install Dropbox Passwords

Hello there,
I got a message to sign up for Dropbox passwords and get free 1 gb additional storage. I chose to sign up but unfortunately no storage has been added to my Dropbox account.
Any help?

6 Replies

Replies have been turned off for this discussion
  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hey MohamedAlabady, thanks for bringing this to our attention.

     

    Was this an email that you received, or just a prompt/pop-up notification?

     

    Do you have a screenshot or remember what it said exactly, so I can look into it?

     

    Thanks!

  • MohamedAlabady's avatar
    MohamedAlabady
    Explorer | Level 4
    3 years ago

    Hey Hannah,

    I was away for a while but I checked now and I got the 1 GB as you promised.

     

    Thanks for your help.

  • darkzack's avatar
    darkzack
    Explorer | Level 3
    2 years ago

    Hi, I had a pop-up notification on dropbox website and I create a dropbox password account, even saved same login password. After almost 48 hours, I still did not receive the 1 GB extra storage.

    Can you help me with this issus? Thank you.

  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hey darkzack, thanks for letting us know about this.

     

    Can we send you an email, to investigate further?

  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    No worries, darkzack, I just sent you an email, so we'll continue there!

About Apps and Installations

Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!