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Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
4 months ago

Re: When I try to access my folders on Windows 10, File Explorer freezes.

Hey flatteryheavenclassic227, let me jump in here too! 

Do you get any specific errors when trying to access your content? 

Besides that, if the issue remains even after you quit the Dropbox app, then the problem might be related to your OS. Essentially, since the app isn't running, you should have access to your files. 

If you move 1-2 test files outside of your Dropbox folder, can you still access them?

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