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norm3's avatar
norm3
Helpful | Level 5
6 months ago
Solved

Should I upgrade to File Provider on my second Mac?

I have been using Dropbox for a good number of years. However, I'm still an older, make that mature ;) LOL, beginner in Dropbox and many tech matters. On my main desktop Mac, I see in Dropbox Prefe...
desktop
Mac
  • Jay's avatar
    Jay
    6 months ago

    Hi norm3, thanks for messaging the Community!

    Dropbox on File Provider utilizes Apple's updated File Provider API to more deeply integrate with Mac OS. 

    It is usually available for newer Mac devices and OSes, and it doesn't matter if another device on your account isn't using File Provider. 

    You can see some of the changes that come with File Provider on this page, and it is entirely up to you if you do want to upgrade to this version.

    If you need any further assistance, please let me know!

norm3's avatar
norm3
Helpful | Level 5
6 months ago

There seem to be 2 Dropbox Folders. One is where I want it and all is working well.

But there is another one. Not sure if it is a Dropbox Folder or something else. The only way I get to it is by making Cloud Storage visible under Locations in the Finder sidebar. That Dropbox has the Dropbox icon and all of the enclosed folders have the little cloud icon. 

Very confusing to me but probably makes sense to you experts.

Perhaps it is the result of the original install on this new computer when Dropbox defaulted to File Provider and then I switched back.

Sometimes I will get a find result using Spotlight to this "folder" and the folder or file won't open.

Thanks for any info.

  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    6 months ago

    Hey norm3, happy Monday!

    Can you check the "sync" tab in the Dropbox application preferences, to see the location of the Dropbox folder the app is linked to? Is it the one in CloudStorage?

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