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PDub81's avatar
PDub81
Collaborator | Level 9
2 years ago
Solved

Syncing error with the Dropbox mobile app on Android

Hello, for several days I'm experience a syncing error with the Android app.  Anything updated from the Android device appears on other connected devices, but not the other way around.  Updated files...
Mobile
sync
  • PDub81's avatar
    PDub81
    2 years ago

    Hi Stephen, today's Dropbox Android app update appears to have resolved the issue and files are again syncing in the normal way.  I thank the staff for their help!

Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff
3 months ago

Hi PDub81, what type of files are you updating from the Android device, and which app are you using to update them?

PDub81's avatar
PDub81
Collaborator | Level 9
3 months ago

Plain text, using Notepad in Windows and the in-app editor on Dropbox for Android

  • Jay's avatar
    Jay
    Icon for Dropbox Staff rankDropbox Staff
    3 months ago

    Is this occurring when editing the file on either end, or just from one device to another?

    • PDub81's avatar
      PDub81
      Collaborator | Level 9
      3 months ago

      I have only noticed it when opening the file on my phone, but I don't make changes if I notice it hasn't been updated.  Does that make sense?

      • Jay's avatar
        Jay
        Icon for Dropbox Staff rankDropbox Staff
        3 months ago

        If you edit the file on the phone, does it reflect the change on the Dropbox site?

        Do you see any changes on the events page?

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