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Forum Discussion
RVG
4 months agoNew member | Level 2
The Dropbox app doesn't start up on macOS Tahoe 26.0.1.
Dropbox App Version (if using the app)
233.4.4938 Syncing Status
Doesn't start
Question or Issue
My dropbox doesn't connect anymore. It does not even start.
I'm on Mac OSX Tahoe 26.0...
Nancy
Dropbox Community Moderator
4 months agoI’m sorry to hear about this, RVG.
Did the issue occur right after updating your device to macOS Tahoe, or does this seem to be irrelevant?
Other than that, can you provide a few more details on what's happening exactly? Do you turn on your computer and the Dropbox app no longer starts automatically?
What happens if you try to launch it manually via your Finder > Applications folder? Does it start after that, or nothing happens?
In case you’re seeing any errors, please make sure to send over a screenshot of those, too.
Keep me in the loop for more updates.
EthanThePhoenix
18 days agoHelpful | Level 5
Hello
I'd like to use my Dropbox app to configure it to sync other folders, but it's buggy.
It only displays the local folder.
I've tried closing it, uninstalling it, restarting my Mac, and reinstalling it…
I can't get the app to open; it keeps trying to open the Dropbox folder.
I've tried right-clicking to open it and bringing it back to the top of Launchpad, but nothing works…
I'm using a Mac Studio M3 Ultra with Tahoe, updated.
Does anyone have any ideas, please?
- Jay18 days ago
Dropbox Community Moderator
Hi EthanThePhoenix, could you clarify if you're single clicking the Dropbox icon in the menu bar to open the desktop app, in order to access the Preferences?
- EthanThePhoenix18 days agoHelpful | Level 5
Hi,
it has completely disappeared from menubar, I have to reach app folder to find it but it is iny opening finder. I single or double click, won't change anything.
- Jay18 days ago
Dropbox Community Moderator
Have you tried these steps to see if the icon is being hidden by Mac OS on the menu bar?
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