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Forum Discussion

H. Hanyang's avatar
H. Hanyang
Helpful | Level 6
1 year ago
Solved

The Dropbox app is not launching. "Dropbox has unexpectedly quit." error.

"I'm using Windows 10 Pro and since late August, I've been getting a message saying, "Dropbox has unexpectedly quit. Please restart." When I uninstall and reinstall the Dropbox app, it works fine unt...
desktop
Error Messages
  • H. Hanyang's avatar
    H. Hanyang
    1 year ago

    I was able to fix the problem by swapping out the router for a new one.

woong's avatar
woong
New member | Level 1
1 year ago

안녕하세요 동일한 문제를 겪고있는데요 혹시나 해결이 되셨나요???

  • Nancy's avatar
    Nancy
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    1 year ago

    안녕하세요 woong! Dropbox 앱을 삭제했다가 다시 설치해 보았는데도 문제가 지속되나요?
    --------------------
    Hey woong! Have you also tried uninstalling and reinstalling the Dropbox app and the issue persists?

    • woong's avatar
      woong
      New member | Level 1
      1 year ago

      삭제하고 설치후에도 문제가 지속되고있습니다. advanced reinstall 을 해도 계속 지속지속중입니다.

    • woong's avatar
      woong
      New member | Level 1
      1 year ago

      It works during indexing and shuts down the program when synchronization starts.

      • Hannah's avatar
        Hannah
        Icon for Dropbox Community Moderator rankDropbox Community Moderator
        1 year ago

        안녕하세요 woong, 이 글에 나와 있는 모든 문제 해결 단계를 확인하셨나요?

        ------

        Hey woong, just to confirm, have you checked every troubleshooting step in this article as well?

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