Forum Discussion

Joseph P-9's avatar
Joseph P-9
Explorer | Level 4
12 months ago

The Dropbox desktop app is slow on Windows

Hello, the Dropbox desktop app is slow and glitchy.  This is in Windows explorer.  It wasn't like this previously.  I am not moving large files or anything like that.   I have seen other discussi...
desktop
windows
Joseph P-9's avatar
Joseph P-9
Explorer | Level 4
12 months ago

Hello Hannah,

Good point.

 

Closing the app appears to fix the problem.  Where to from here? 

 

Also, do you know why the official Dropbox support havn't got back to me?  I have been paying for this service for more than ten years...you'd think they'd return an email...

Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
12 months ago

Hey Joseph P-9 - thanks for keeping us in the loop on this. 

Can you please share your ticket ID for your support interaction so that we can look it up in our system? 

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