Forum Discussion

scottynyc's avatar
scottynyc
New member | Level 1
10 months ago

The Dropbox folder on my new computer shows "This is an unlinked Dropbox"

HI,   I got a new computer and trying to re set up the dropbox. It show the folder are unlinked and need to be deleted. How to reconnect the folders?  
desktop
Mac
scottynyc's avatar
scottynyc
New member | Level 1
10 months ago

It doesn't make sense I uploaded it from the backup that was uploaded from the other computer. 

Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
10 months ago

Hey scottynyc - when you say you uploaded it from your backup from the other computer, can you clarify the exact steps you took to do this?

Also, what is the app's exact status as shown in your menu bar at the moment? Were or are you currently a member of a Dropbox team account by the way? 

  • scottynyc's avatar
    scottynyc
    New member | Level 1
    10 months ago

    I don't remember which steps i did and i am not a member of dropbox team. i might have to  reinstall the computer.

    • Walter's avatar
      Walter
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      10 months ago

      Feel free to give that a go and report back if the issue persists scottynyc  -  thank you!

      • scottynyc's avatar
        scottynyc
        New member | Level 1
        10 months ago

        I reinstalled it and it still showing up under favorite instead of location.

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