Forum Discussion

scottynyc's avatar
scottynyc
New member | Level 1
10 months ago

The Dropbox folder on my new computer shows "This is an unlinked Dropbox"

HI,   I got a new computer and trying to re set up the dropbox. It show the folder are unlinked and need to be deleted. How to reconnect the folders?  
desktop
Mac
scottynyc's avatar
scottynyc
New member | Level 1
10 months ago

also i noticed there is no CloudStorage folder under sync section. Does it makes difference.

 

 

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    10 months ago

    Hi scottynyc, in order to look into this matter in more detail, I'd recommend contacting the support team directly for them to investigate further.

About Apps and Installations

Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!