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AndreasTheMachine's avatar
AndreasTheMachine
New member | Level 2
2 years ago
Solved

The Dropbox overlay icons are missing from our company-managed devices.

Hi, I am managing a few computers with Microsoft Intune. When I install Dropbox on managed computers, I always check that everything has synced and that it is on the latest stable Dropbox version...
desktop
sync
  • AndreasTheMachine's avatar
    AndreasTheMachine
    11 months ago

    Ok, so I think I solved the problem. 
    In Intune you can set Device Restirctions under "Devices -> Windows configuration -> Device restrictions".
    In there i hade some App store restrictions, removed the few restrictions i had but kept "Install apps with elevated privileges". 
    Now the Overlay icons appear as they should! 🎉

    Screenshot:

     

AndreasTheMachine's avatar
AndreasTheMachine
New member | Level 2
12 months ago

Gave the new steps a go, but i am at the same place. Still no overlay icons.
Sync status is: Your files are up to date.

Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
12 months ago

Hey AndreasTheMachine, thanks for trying anyways!
Can you send me a screenshot of what it looks like on your end, in order for me to have a visual too? 

  • AndreasTheMachine's avatar
    AndreasTheMachine
    New member | Level 2
    12 months ago

    Absolutly, but the attachment button dose not seem to work? And when i try to drag pictures into the "reply" it says "file is not allowed".

    • Nancy's avatar
      Nancy
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      12 months ago

      Are you seeing a camera button when trying to attach your screenshots here perhaps (like the one below)?

      If not, can you try copy pasting your screenshots directly into the reply box on the forum?

      • AndreasTheMachine's avatar
        AndreasTheMachine
        New member | Level 2
        12 months ago

        Copy pasting worked 👍
        Here is the screenshots:

         

         

         

         

         

         

         

         

         

         

        Tell me if you need more, i really want this solved..

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