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Capellmeister's avatar
Capellmeister
Explorer | Level 4
3 years ago
Solved

The top of my iPad screen disappears when opening Dropbox

Hi. When I open Dropbox on my iPad, the iPad top menu with the date, hour and battery level disappears. Is this a known issue? Google wasn't very helpful. I'm on the latest version of iOS and Dro...
iOS
Mobile
Tablet
  • Hannah's avatar
    Hannah
    3 years ago

    Thanks for the additional info, Capellmeister.

     

    It might be an iOS issue, but just to check, can you also delete the Dropbox app, restart the device and then reinstall it and let me know what you find?

Capellmeister's avatar
Capellmeister
Explorer | Level 4
3 years ago

Absolutely, thanks!

  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Thanks, Capellmeister, I just sent you an email, so we'll continue investigating there!

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