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antonello1955's avatar
antonello1955
New member | Level 2
30 days ago

"This app will not work on your device" error when installing on new Android tablet

Device
(Tablet)
Operating System/Browser(Android 14/ Chrome)

Question or Issue
I'm trying to download from Google Play Store the Dropbox app on my new tablet equipped with Android 14, but it's not possibile since "Google Play" says "THIS APP WILL NOT WORK ON YR DEVICE". What can I do?

Android
Install
Tablet

2 Replies

  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    30 days ago

    Hi there, antonello1955, thanks for bringing this to our attention.

    Can you please take a look at this page and let us know if your device follows the minimum requirements for the Dropbox app to work?

    If you could send us a screenshot of the error as well, it would be really helpful.

    Thanks in advance!

  • Nancy's avatar
    Nancy
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    23 days ago

    Hey antonello1955! I wanted to check what progress you’ve made with installing your Dropbox mobile app and if you still need our help with this.

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