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Forum Discussion
Alain C.4
11 years agoNew member | Level 1
Trying to delete Dropbox from mac
I am trying to delete Dropbox from my Mac but theres a message saying "The item “Dropbox” can’t be moved to the Trash because some of its plugins are in use." I don't know what to do.
- 10 years ago
I had the same problem and even after multiple restarts, I couldn't delete the app. What finally worked was right-clicking on the app and selecting "Show Package Contents." I then selected and deleted all of the files listed, including a Plug-ins folder. After I emptied the trash, I clicked on the app again and selected "Move to Trash." It worked perfectly and I was able to remove it and empty the trash again. I hope that helps someone stuck in the same situation.
Robert S.
Super User alumni
11 years agoOpen the Dropbox app and under its setting uncheck enable Finder integration. Then quit the app and try to drag it to the trash.
I cannot say for certain this will work but a few users have reported they had success with this route.
* I would also uncheck "Start Dropbox on system startup", doing this will allow you to log out and back in if the initial uninstall attempt above doesn't work. After the log out and in, you should be able to remove the app with no issue.
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