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Forum Discussion
alexparker215
2 years agoExplorer | Level 3
Unable to use Dropbox Dash after installing
I just got a new Apple M1 Max laptop (coming from an Intel chip MacBook), and I can't get Dropbox Dash to work. I downloaded it from https://www.dropbox.com/dash/install, but when I start it, I get a message that this version is incompatible and I need to download the latest version. The link brings me right back to the same install webpage, and it download the same version. Never ending cycle.
I have a coworker with an M1 Mac, so I don't think that is the issue, but I'm mentioning it just in case.
Hi alexparker215, the issue should now be resolved, and you should now be able to download and install the newest version.
Please let me know if the issue persists.
- MeganDropbox Staff
Hi alexparker215, how are you today?
What is the OS you use on your Mac right now?
Keep me posted, and we'll take it from there!
- alexparker215Explorer | Level 3
Hi, thanks for your response! I'm doing well.
My OS is MacOS Ventura 13.2.1.
- JayDropbox Staff
Hi alexparker215, the issue should now be resolved, and you should now be able to download and install the newest version.
Please let me know if the issue persists.
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