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Forum Discussion
xsoft
9 years agoHelpful | Level 6
Update behind socks proxy
Hi, I have Dropbox 27.4.22 on Windows 7. I have it connected via socks5 proxy. Direct call to dropbox.com is blocked on company firewall. Update procvess will NOT go thru dropbox app, instead I...
- 9 years agoOk.
Long story short.
1) Windows Dropbox client can't do update via SOCKS proxy.
2) Official Dropbox client (from dropbox page) can't update via SOCKS proxy either.
3) direct Dropbox.com site is blocked
No solution or message "accepted as a bug.. " from Dropbox side.
So there is my NON-official solution:
** HOW TO INSTALL DROPBOX BEHIND SOCKS PROXY **
(aka when Firewall or when provider is blocking dropbox.com)
-- disclaimer --
1) it is NOT official
2) sure, there can be a virus or malware inside
3) (not, I'm not detecting any of those)
4) but you are on your own, I'm not taking (and can't take) responsibility for this
---------------
Solution:Install via this link: [link removed]
It's repacked Dropbox client from another source (which is most likely not blocked).
If you had Dropbox before, it's just update.
Thanks. Bye.
(next time I'll reconsider submitting a bug) - 9 years ago
Sorry for the delay, xsoft; I have a copy of Dropbox running through a PuTTY SSH tunnel with dynamic tunnelling enabled, but as there has not been another update yet I cannot verify it updated.
However, as a work-around, you can always download a full version (from: Help Center) of the Dropbox installer instead of the web installer. Your nanite solution also works, although I would caution against using unknown third parties to package executables, particularly those which will be granted administrator permissions for an installation.
As far as filing a bug report, this is the Dropbox Forum. If you wish to file a bug report, you can do so from dropbox.com/support. Regardless, I am going to leave this copy of the Dropbox PC client running through the PuTTY tunnel until the next update is released and will follow up here.
Thanks!
xsoft
9 years agoHelpful | Level 6
And 7 days are out.
"You're using an old version of Dropbox. Please update to the latest verstion to continue using Dropbox"
Update is not possible to do. SOCKS setting from Dropbox or IE (global) will not work there. Firewall rule can't be deleted ... that means .. game over :-(
xsoft
9 years agoHelpful | Level 6
Ok.
Long story short.
1) Windows Dropbox client can't do update via SOCKS proxy.
2) Official Dropbox client (from dropbox page) can't update via SOCKS proxy either.
3) direct Dropbox.com site is blocked
No solution or message "accepted as a bug.. " from Dropbox side.
So there is my NON-official solution:
** HOW TO INSTALL DROPBOX BEHIND SOCKS PROXY **
(aka when Firewall or when provider is blocking dropbox.com)
-- disclaimer --
1) it is NOT official
2) sure, there can be a virus or malware inside
3) (not, I'm not detecting any of those)
4) but you are on your own, I'm not taking (and can't take) responsibility for this
---------------
Solution:Install via this link: [link removed]
It's repacked Dropbox client from another source (which is most likely not blocked).
If you had Dropbox before, it's just update.
Thanks. Bye.
(next time I'll reconsider submitting a bug)
Long story short.
1) Windows Dropbox client can't do update via SOCKS proxy.
2) Official Dropbox client (from dropbox page) can't update via SOCKS proxy either.
3) direct Dropbox.com site is blocked
No solution or message "accepted as a bug.. " from Dropbox side.
So there is my NON-official solution:
** HOW TO INSTALL DROPBOX BEHIND SOCKS PROXY **
(aka when Firewall or when provider is blocking dropbox.com)
-- disclaimer --
1) it is NOT official
2) sure, there can be a virus or malware inside
3) (not, I'm not detecting any of those)
4) but you are on your own, I'm not taking (and can't take) responsibility for this
---------------
Solution:Install via this link: [link removed]
It's repacked Dropbox client from another source (which is most likely not blocked).
If you had Dropbox before, it's just update.
Thanks. Bye.
(next time I'll reconsider submitting a bug)
- apraetor9 years ago
Super User alumni
Sorry for the delay, xsoft; I have a copy of Dropbox running through a PuTTY SSH tunnel with dynamic tunnelling enabled, but as there has not been another update yet I cannot verify it updated.
However, as a work-around, you can always download a full version (from: Help Center) of the Dropbox installer instead of the web installer. Your nanite solution also works, although I would caution against using unknown third parties to package executables, particularly those which will be granted administrator permissions for an installation.
As far as filing a bug report, this is the Dropbox Forum. If you wish to file a bug report, you can do so from dropbox.com/support. Regardless, I am going to leave this copy of the Dropbox PC client running through the PuTTY tunnel until the next update is released and will follow up here.
Thanks!
- apraetor9 years ago
Super User alumni
xsoft Hey, sorry for the delay -- Dropbox just pushed a new update to my client last night. I wanted to confirm that SOCKS5 via PuTTY SSH do update properly. My sandbox client successfully updated from 34.3.19 to 35.3.15. If you are still having issues with SOCKS5 please fill out a support request here.
- xsoft9 years agoHelpful | Level 6
Hello, thanks - I will.
Since Im still on version 33.4.23 (from last manual update mentioned previously).
It is still NOT working. Sorry.
Note: version 33.4.23, windows 7pro, dropbox client restarted.
(this is BETA release right?) never mind, I had and have turned ON early releases.
https://www.dropboxforum.com/t5/Desktop-client-builds/Beta-Build-35-3-15/td-p/241307
Mousehover on Dropbox client whos also: "Dropbox 33.4.23, Up to date" - apraetor9 years ago
Super User alumni
I realize it isn't working for you. But since it is working generally, this is something that is going to require investigation into the personal details of your setup to identify the root cause. That is why I suggested submitting a support request to Dropbox. - xsoft9 years agoHelpful | Level 6
It is kinda strange that it's not working on my side but it's workign on yours.
Are you sure you block your firewall properly?
Like with DROP rule on all IP range for Dropbox? (DNS is allowed).
Setup just at Dropbox client, not IE.
(note: report submited as suggested). - apraetor9 years ago
Super User alumni
It's running in a virtual machine with no internet access, only virtual lan access to the host (i.e. no NAT is provided at all). The host is running PuTTY with dynamic tunneling. The VM uses the host's lan ip as the SOCKS5 proxy server address. - Sanchez9 years ago
Dropbox Community Moderator
Would you mind taking a minute of your time to fill out a survey sharing your experience using our Dropbox Community? You can access the survey here: http://bit.ly/2lNKIxTWe sure would appreciate it! - Ed9 years ago
Dropbox Staff
Hey xsoft
We're not 100% comfortable with this modified version of the client (and it could contain all sorts of things that we can't verify or support) so we took the link down to prevent any issues.
Don't want to make it look like we're censoring content (I'm all in favor of workarounds to get things to work) but we also want to make sure they are not harmful / hacks that could cause any issues.
Hope you understand !
Cheers - xsoft9 years agoHelpful | Level 6
Hello,
Yes, you are right. There can be anything since it's not directly from you (Dropbox web).
That's why I attached that note, that there can be anything dangerous.
Note: this will also works with this (full offline verion) linke (directly from you - aka clean):
https://www.dropbox.com/downloading?plat=win&type=full
It's a bit sad, that I can't find this quickly when online version fails.
Btw I'm still working on this issue with your support team, so install behind SOCKS proxy is not solved wet.
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