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What does 'refresh to update' on my offline files mean? How can I do it?
I have a number of folders set as "Make available offline" on my iPad. Generally this works fine, but sometimes I get the yellow exclamation mark icon and "Refresh to update". Can someone please tell me what "Refresh to update" means - there is no refresh button and no refresh option in the menu. What am I supposed to do???
I just find out that for dropbox version 142.2, you can refresh by going to Account --> Manage Offline Files --> on the top right hand coner, there is a refresh logo.
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- Lusil
Dropbox Staff
My question is... When it says "Refresh to update", what am I supposed to do? How do I refresh? Everything is connected OK (I used Dropbox to transfer the attached pic from iPad to PC).
(removed since they links have been broken)
If I kill the app, and then reload it, the yellow icons become blue for a few seconds and display the message "Determining which...", and then go yellow again.
- Lusil
I am on my home wifi network, which works fine. I tried connecting via my iPhone hotspot, and exactly the same thing happened - a few seconds of blue, then back to yellow. What I do not understand is... the app clearly says "Refresh to update", so clearly I am supposed to do something. The verb is "refresh". How do I do it? What am I supposed to do? How do I "refresh"?
- Lusil
Can you post how you solved this? Mine does this as well.
Dropbox said "We're aware of this bug and working to fix it."
It's 2019, and dropbox still can't do the one thing it is suppose to do - sync your file. Come on guys this is an unacceptable situation. Most of my offline files say "refresh to update". Finding the nearly hidden refresh button does nothing!!! Please.
Update - I found that the folders that were not updating had sub folders. If you open each sub folder under the main folder (the one that says "refresh to update")... that clears the refresh to update Yellow Exclaimation...
