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File access
40 TopicsOnline-only not working in Surface Pro 11 (Snapdragon version)
Recently I went back to Dropbox having read that it now works with Snapdragon Windows versions, but currently I have a significant issue. I cannot have any online-only file in my SP11, thus I cannot have all Dropbox files in my device. I have this in the main DP screen: Then I go to "Manage hard disk space", select folders and make online-only. In less than a second I get the message they are online-only, but they aren't. Any idea how to solve this? Thanks in advance.102Views0likes7CommentsUpdated iPad to latest OS version and can't access my files now
I updated my ipad to the latest iOS and now I can't access any files on my dropbox on my ipad. The list of files in the folders updates, but none of the files will open. I occasionally get an SSL error message, but not always, but I have no other internet issues, so I think it's a server issue?43Views0likes2Comments2017 iMac Ventura stuck in "connecting components" after trying to upgrade to new file system
I was prompted to upgrade to the new file system, so I did. It said it would take 5 minutes... I've tried re-installing so many times. Deleting the library application support folder, deleting the app. My files are not on my computer and now i have no dropbox folder. It just says "Connecting Components" permanently. Please help!Solved34Views0likes4CommentsMy files disappeared from my backup on the computer
I'm totally baffled! I appear to be paying for a service I'm not receiving. I joined Dropbox over a year ago, but realised only recently that nothing was being backed-up. My son, who is far more tech savvy than I am, thought he'd got it sorted. I could find my files in Backup - but they'd disappeared from my computer. Why? It's a Back-up, not a wipe clean! So over the holiday we tried again, as none of the recent files were backed-up. This time the files and folders which I'd had to recreate were Backed-up and remained on my computer BUT all the previously backed-up files and folders had disappeared from the Back-up - and this included 10 years work in my Family History Files. Where are they? They weren't even in the deleted folder! I'm now in a worse mess than if I'd never joined. What is going on? The program is far from intuitive, and is causing me a lot of aggravation.137Views0likes17CommentsTravelling overseas to China, the macOs APP "Reconnecting to the internet. This may take a moment"
Hi! I'm a MacOs user As the topic says, the APP dropbox not working anymore when I travelling to China even with a working VPN, can anyone help me with this? The VPN working for google, YouTube and Gmail and everything that are restricted in China, but the dropbox app are just not working!!! I tryied to restarting the laptop and download newer version of dropbox but it still not working, I can't delete the dropbox because I got 700G that are super important for my work and I need it through the app not the web because many of my other app are connected to Dropbox app, so if I delete dropbox it will crush with the previous files from those app and my project folder will be broken!! WELL it's already crush for some app because can't access to the dropbox folder. I know it's a internet issue but can anyone help me to fix it plzzzz??? Bro's begginggggg!!!49Views0likes1CommentHow to remain ineligible for "new Dropbox for macos on File Provider"
Luckily, I managed to still be ineligible for macos on File Provider, and I would like to keep it that way. How do I make sure I do not become eligible and keep the ~/Dropbox location, in my home folder? I have set my default to Available Offline and choose Selective Sync for folders that should remain on Dropbox. Is that a successful configuration towards my goal? Are there any complexities I could add to make sure I'm the last one to become eligible? Uncountable things would break if I were to wake up to "your Dropbox folder is now in ~/Library/MobileSomething". Thanks a lot46Views0likes2CommentsI signed into the desktop app on my new device, but I don't see any of my files. Why?
I have a new computer and added the Dropbox App. I signed in to my account and presumed I would be able to see my existing files that are in my account. But....nothing. What am I doing wrong? I have a basic product and am the only user. This new computer is my third computer so that shouldn't be my issue. Any help would be appreciated. Thanks.38Views0likes1CommentHow to keep my files safe, if I want to remove Dropbox from my computer
as per subject, I need to empty all my MAC to replace it. I suppose to unlink device; then delete application; but what about folder where files are still there onto mac? I delete all those files (local) are keeped on dropbox cloud, or i LOST all ?184Views0likes1CommentWindows 11 search is lagging after a recent Dropbox update
I'm dealing with a very frustrating problem on all 3 of my Windows 11 machines and I suspect a recent Dropbox update may be the culprit. When I press the Start button and search for a particular file or folder, the result shows up in "best match" but it's not fully loaded. Instead, the preview/details pane to the right just sits as a blank gray box for 5-10 seconds before the gray box finally populates. Only that point can I click on the "open file location" button and get to the right place in file explorer. Similarly, if I immediately click on the particular file/folder in "Best Match," there's a 5-10 second lag between when I click on the file/folder and when the file/folder opens up or goes to the right place in file explorer. It's making all of my computers almost unusable for productivity tasks.1.3KViews0likes14Comments