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File access
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Opening my Dropbox folder is causing Finder to beachball and then lock up
Application Affected (Dropbox and OS X Finder) Operating System/Browser (if using the web) OS X Sonoma Dropbox App Version (if using the app) 242.4.5815 Question or Issue On OS X Sonoma - when I click on the Dropbox folder in finder it beachballs - from ~15 - 30 seconds, sometimes a couple of times. I can't then access any other folders in finder i.e. it locks up all of finder. Tried a bunch of approaches clearign caches etc- does anyone have a potential verified fix for this issue?71Views0likes2Comments
List of not-synced folder when using Dropbox Selective Sync
When using Dropbox Selective Sync how I can see a list or generate a report of the folders I do not see on this device (i.e. I do not sync to this device)? I know in the Dropbox Selective Sync Panel I can click through all the folder and subfolders to find the ones I do not sync, but a list in a text or PDF file would be more helpful when I'm going to recreate the same sync behaviour on another machine.158Views1like4Comments
My Windows 11 File Explorer freezes, when I take an action on my Dropbox files.
Since the upgrade of my computer on mid august, I suffer an unbearable bug with dropbox. Note that only the dropbox folder is making issues ; all options work well on the website, and that problme occurs ONLY while I'm in dropbox folder. The issue When I double-click on a subfolder, when I right-click on a file (in order to share it as a link for example) or when I replace a file (like copy/paste a new version), 90% of the time this file explorer window freezes. If I let it runs, it may or may not eventually make the action after 1 to 10 minuts. If, during this time, I open a new file explorer window and navigate into it until I reach Dropbox, the exact same problem occurs on this second window. That makes Dropbox totally unusable to me, so I consider switching to google drive instead of Dropbox after many loyal years. My workflow is badly and painly handicaped by this bug. I tried to uninstall and reinstall dropbox, to move it from a Sata SSD to an NVME SSD (and back), to update it, update windows, update nvidia drivers. I even udpated my bios. I also tried to disable my firewall. Nothing works. I readed many other users topics encountering the exact or almost same issue. I tried all suggested solutions in those posts i readed, but nothing worked for me. I'm about to give up, but maybe will you have an idea to fix this. Last chance. Hardware infos Application Affected : Dropbox Device : PC (Asrock Z890 wifi legend, Core ultra 7 265K, 48Go DDR5, RTX 4070) Operating System/Browser : Windows 11 24H2 (on NVME SSD) - Firefox. Dropbox Version : Dropbox Plus (23% of 2TB), v236.4.5918. PS : sorry for the approximative english, not native.790Views0likes12Comments
Dropbox desktop app no longer compatible with Windows File History
Dropbox desktop app for Windows v240.4.8493 Windows 10 Pro x64 v22H2 I’ve been using Dropbox for Windows for years. Up until a few months ago, Windows’s File History (file-versioning feature) has been indexing & backing up files in the C:\Users\<username>\Dropbox folder without issue. But recently I discovered File History stopped indexing Dropbox files back on September 26, 2025; presumably my Dropbox app auto-updated that day. I could still access Dropbox file versions from before that date, but nothing after it. To test that my File History is working correctly, I deleted my FH index and rebuilt it from scratch; it backed up everything except the contents of my Dropbox folder, despite it being clearly selected for indexing. It seems Dropbox made a change last September that prevents File History from seeing any files in the Dropbox folder at all. (Yes, I made sure all Dropbox files were made available offline with solid green checkmarks.) I know Dropbox offers its own file versioning, but free plans only have versioning for up to 30 days, which didn’t help me here (I had a corrupted file, and the last good copy was older than that). And regardless of Dropbox’s versioning or other features, it shouldn’t be interfering with Windows processes such as File History, since the files are still on my drive. I tried reporting this problem with Dropbox support, but all I learned was to stop using Dropbox support. So given that this is unlikely to be fixed, I wanted to report here to alert anyone who may be relying on File History for long-term versioning with their Dropbox files. (My current workaround is to use FreeFileSync to mirror my Dropbox files to a backup location that is indexed by File History.)312Views0likes11Comments
Default Setting of Dropbox Automatically Syncing Everything Locally Destroyed My Linux System
Operating System Arch Linux Operating System and Dropbox Version are the latest. I installed a new Arch Linux OS yesterday, and today Dropbox completely destroyed it by its endless default auto-syncing feature. I have to reinstall the OS again. So basically, Dropbox has a default setting of downloading (syncing) every files automatically locally when installing. This is not the first time I have this kind of problem. Last time when I reinstalled my Windows 11 OS, I had to switch to another SSD because Dropbox insists I don't have enough space to download everything in the current one. After I installed Dropbox on the new Arch Linux system, it did not mention this issue like on Windows. It just silently keeps downloading everything without letting me know, since this has been a default option. And finally, every space I assigned to Arch Linux was occupied, the BTRFS partition collapsed after there was not any single available space left. I tried multiple methods to revive the operating system but failed. I lost every progress I made and had to start again to reinstall the system. I see that in the current Dropbox Windows UI there is an option of a preference of default syncing way. However, I am very sure that when installing it on Linux OS, there was not a notification or alert about this, and it was just kept defaultly to sync everything locally.111Views0likes2Comments
Unable to move the Dropbox folder to a USB drive. 'Error this folder is on removable media.'
I'm using Dropbox on a Windows 11 Dell laptop with v239.4.8.301, but I can't move the Dropbox folder to a new Sandisk 1Tb USB. The Sandisk is recognised on my PC as drive 'D:' I'm currently running out of disk space (1Tb on my hard drive), hence the need to switch to the Sandisk. I have tried changing the Dropbox to the new USB drive by: Clicking on Dropbox. Selecting my avatar. Selecting 'Preferences' then 'Sync'. Selecting the new drive. I get an error message: 'Error with selected folder. This folder is on removable media.' Does anyone know how to switch Dropbox to a USB drive?Solved177Views0likes6CommentsDropbox syncing online-only files when a third-party app tries to access a synced folder on Windows
Operating System/Browser (if using the web) (Windows 11 and Windows 10) Dropbox App Version (if using the app) (238.4.6075) Question or Issue This problem has bothered me for a while, I don't remember since when, but currently whenever I tried to save something into a Dropbox synced folder (such as a Powerpoint file or Word document) on Windows, the dropbox would start to sync all the supposedly online-only files within the folder and the syncing is really really slow. Most importantly, the syncing process would freeze the entire Save-As dialog and nothing can be done before the syncing is finished. This is not just limited to MS Office, but also other apps as well. Directly access the folder through Windows Explorer is OK. I am not sure if this is an Windows issue or a Dropbox issue. I suspect accessing the folder through an app other then Windows-Explorer would trigger Dropbox to believe you are trying to access all the files in that folder. I have updated Dropbox app to the newest version as suggested by support. And it happens on both of my desktop PC and laptop PC. Also I'd like to point out that I am accessing Dropbox through a proxy, which may explain the slow-syncing issue. Does anyone have similar experiences?142Views0likes4Comments
Make offline files visible in the Android file-system
I think you should make files stored offline on Android available in the file system. As it is now, the dropbox files marked as 'available offline' are hidden from the rest of the operating system. This gives a number of problems: 1: When opening a file in an app, that app may put the file path in its 'most recently used documents'-list. However, since the path it gets from the Dropbox-app is not long-lived, the 'most recently used documents'-list becomes unusable, since the links on it become dead rather quickly. 2: It makes using browsing apps, like photo viewers or podcast players, on your offline files impossible. 3: Some apps expect content to be found on the file system. For example, the samsung app used to download content onto a samsung smart watch, expects to find files in the file system. It cannot be used to download files from dropbox onto the smart watch. 4: Sometimes a smart phone is used a bit like a computer. Like uploading files to an FTP-server and the like. A FTP-client typically expects to find files on the file system, and allows them to be selected and uploaded. This does not work with Dropbox. A possible work-around is to export the contents from the dropbox offline folder onto the phones regular file system. This is unsatisfactory because: 1) It feels cumbersome. The number of clicks to send a podcast episode to a smart watch, or to download a .pdf from dropbox and upload to an FTP-server, becomes a few too many. 2) For files which can be edited (like password manager saves, various profiles, text documents etc), the user needs to remember to copy the file back to Dropbox, which is very error prone. Dropbox obviously already has technology to synk a file system folder with dropbox. Could not this functionality be offered on smart phones also?23KViews91likes82Comments