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What does 'refresh to update' on my offline files mean? How can I do it?
I have a number of folders set as "Make available offline" on my iPad. Generally this works fine, but sometimes I get the yellow exclamation mark icon and "Refresh to update". Can someone please tel...
I just find out that for dropbox version 142.2, you can refresh by going to Account --> Manage Offline Files --> on the top right hand coner, there is a refresh logo.
having exactly same issue here... likely reaching some size limit???
Not a size limit, a confirmed bug with the dropbox team. Lusil the moderator here was helpful in getting me connected with the tech support team. But the tech support team on dropbox is dismal.
Three times I asked if it's a bug just with the icons and the updates are really happening in the background, or if it's an actual syncing bug (since just clicking on the folder changes the icon to the green check mark so it's possible the files are synced in the background) - and they could refused to answer. No info on the timeline or probability for a fix could be provided either.
Really awesome - especially after raising my annual price by 20%. I'm not a fan and am in the process of moving critical files to google drive.
Hope you have better luck.
I am moving my big files to onedrive as I can sync those without any issue to my ios devices... I like the way dropbox is building new features but not the way dropbox handles stability...
- Lusil
Dropbox Staff
Hi there frankzhan,
In order to have a better understanding of the behavior you're seeing, could you please provide me with more info? For example:
- Are you unable to refresh your files on your mobile app?
- If so, is this happening with every file, or is it a specific file type/size?
- Are you getting any errors?
Any additional details and screenshots (without any personal info) would be very helpful. Thanks in advance!
