Forum Discussion

skiibum's avatar
skiibum
Explorer | Level 3
2 months ago

When exactly is Dropbox Passwords getting discontinued?

All the literature in Dropbox indicates we have until October 25 (today) to save our passwords, but I was already shut out as of this morning. The language was vague, sometimes indicating "on" or "by...
Dropbox Passwords
Dell_Dropbox's avatar
Dell_Dropbox
Icon for Community Manager rankCommunity Manager
2 months ago

Hey there skiibum​, 

It pains me to be the bearer of bad news but it looks like you've missed the deadline, we're unable to retrieve any passwords that weren't retrieved prior to the shutoff. 

  • skiibum's avatar
    skiibum
    Explorer | Level 3
    2 months ago

    All Dropbox communications made it sound as if we had until today. Why turn it off at the beginning of the day rather than at midnight?

    • Hannah's avatar
      Hannah
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      2 months ago

      Thanks for taking the time to share your thoughts on this, skiibum, I totally understand where you're coming from.

      I'll make sure that the team knows how you feel as well.

      Let us know if you need anything else.

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