Forum Discussion

skiibum's avatar
skiibum
Explorer | Level 3
2 months ago

When exactly is Dropbox Passwords getting discontinued?

All the literature in Dropbox indicates we have until October 25 (today) to save our passwords, but I was already shut out as of this morning. The language was vague, sometimes indicating "on" or "by...
Dropbox Passwords
skiibum's avatar
skiibum
Explorer | Level 3
2 months ago

All Dropbox communications made it sound as if we had until today. Why turn it off at the beginning of the day rather than at midnight?

Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 months ago

Thanks for taking the time to share your thoughts on this, skiibum, I totally understand where you're coming from.

I'll make sure that the team knows how you feel as well.

Let us know if you need anything else.

About Apps and Installations

Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!