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Forum Discussion
Judy12159
3 years agoHelpful | Level 7
When I click the Dropbox icon on my task bar, there is no avatar for me to choose from.
I'll start with this: When I open Dropbox from my taskbar, there's no avatar for me to choose to set up Sync. If I go to my Dropbox account online, there's no Sync option under Preferences. Where am ...
- 3 years ago
Hi Judy12159, I hope you're doing well!
Have you made sure that you're clicking your little Dropbox icon,
that is located next to your WiFi, when trying to find your avatar, and preferences and not the bigger one that looks like this? 
As for your account online, you wouldn't be able to find your Sync tab, and preferences there, since these are tabs on the desktop app. Can you clarify what it is, that you're trying to achieve on your end?
Keep me posted, and we'll take it from there!
Megan
Dropbox Community Moderator
3 years agoHi Judy12159, I hope you're doing well!
Have you made sure that you're clicking your little Dropbox icon,
that is located next to your WiFi, when trying to find your avatar, and preferences and not the bigger one that looks like this? 
As for your account online, you wouldn't be able to find your Sync tab, and preferences there, since these are tabs on the desktop app. Can you clarify what it is, that you're trying to achieve on your end?
Keep me posted, and we'll take it from there!
Judy12159
3 years agoHelpful | Level 7
Well, it looks like my Documents file is being correctly backed up and up to date, although I don't recall ever setting up the backup/sync process. In the process of figuring this out, though, at one point I was asked for my 12 words, which I had, but I was told that at least one of them was incorrect. Somehow, though, I was eventually able to check the backups to see that they are, in fact, accurate.
Will I have any issues in the future accessing my backups?
Does this mean I won't need Carbonite anymore? 😀
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