Take Your Search Game to the Next Level with Dropbox Dash 🚀✨ Curious how it works? Ask us here!
Forum Discussion
Suzanne P.13
10 years agoNew member | Level 1
When I open a PowerPoint file from my Dropbox, the formatting is messed up. Is there a way to avoid this without saving the PPT as a PDF?
5 Replies
Sort By
Replies have been turned off for this discussion
- Mark
Super User II
Dropbox does not alter file formats or file setups.
What can happen though is that differing versions on different machines cause issues OR the web version of office opens it.
If you download it to a machine with the same version of office on (and same fonts etc.) all will be fine
- Suzanne P.13New member | Level 1
Actually, I do have the same version of PowerPoint on both computers and the same operating system and I'm still having this problem.
- Mark
Super User II
Its something specific to your machine set up then I'm afraid Suzanne.
Dropbox cannot alter files (it doesn't know how to!). It simply syncs exactly the same as a USB pen would do it.
- Trulite_SafetyNew member | Level 1
I am uploading PPT files. When I look at them in Drop Box, they are PDF's. I am trying to get a co-worker to download the file. But, its no use if all he can see is the PDF. What am I doing wrong?
- Rich
Super User II
What he's seeing is just the file preview. Have him click the blue Download button in the top right corner of the page. It will download the original PPT file. If he uses the browser's save functionality all he will be saving is the PDF preview.
About Apps and Installations
Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!