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axx_87's avatar
axx_87
New member | Level 2
2 years ago

White background when uploading a scan of my signature cannot be removed

Hi,    I have decided I will try out the Signature feature. I wanted to upload a scan of my signature to be used. Unfortunatelly, the app does not remove white background. On the top of that, it ...
Dropbox Sign
Mobile
Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Thanks for reaching out to us, axx_87.

 

We appreciate your feedback regarding the signing feature and the uploading of a photo of an existing signature for you to use.

 

I've passed your comments along to our team.

 

As a workaround, I would suggest drawing your signature either on dropbox.com or the mobile app, with the steps found here.

 

Let me know if you have any questions.

SharonRyan1965's avatar
SharonRyan1965
New member | Level 2
2 years ago

Hi Hannah, So can you confirm that there is no solution to this? that if we upload a transparent background png file of a signature there is no escaping the white background created by dropbox?  Its not good enough for what I need the signatures for.  And using a mouse for a signature is ineffective and never quite replicates a true signature.  If there is no resolution, then this feature is of no use to many of us!  Please can you find a way around this?

 

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