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Forum Discussion

Tokki's avatar
Tokki
Helpful | Level 5
2 years ago

Auto quality for Dropbox Replay

Hello,   Does anyone know how to set 'auto resolution' for Dropbox Replay?   And it seems that changing the resolution doesn't actually work immediately. For example, if I lower the resolutio...
Dropbox Replay
Tokki's avatar
Tokki
Helpful | Level 5
2 years ago

Hi Nancy

 

Here's one more thing that I've just found!

 

Dropbox Reply drops streaming video resolution from 1080p to 720p (or lower) due to slow internet speeds, then it increases back to 1080p when there are enough pre-loading segments of data. However, at this point, sometimes Dropbox Reply stops updating buffer objects.

Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hey there Tokki - sorry to jump in here and thank you for the feedback on this. I've noted it down on our system - you can let us know if you have anything else to add. 

  • Tokki's avatar
    Tokki
    Helpful | Level 5
    2 years ago

    Many thanks Walter

     

    Another issue is that Dropbox Reply doesn't seem to pick the best streaming resolution quickly based on internet speeds, especially during the first 20 seconds or so. At the beginning, the optimal resolution changes more frequently. And the resolution sometimes changes suddenly, for example from 480p directly to 1080p. This creates an inconsistent experience for users.

    • Tokki's avatar
      Tokki
      Helpful | Level 5
      2 years ago

      Hi Walter 

       

      The initial buffer seems insufficient. I think, this causes streaming from Dropbox Replay to become unstable at the beginning.

       

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