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Forum Discussion
schaum55
5 years agoExplorer | Level 4
Can't share Google-Docs-files with "edit permission" to external people
So I started a company and bought Professioal Dropbox and G-Suite, to be able to have Google-Docs in my Dropbox, since we work from here with all our files. If I now create a "Google-Document" in...
- 4 years ago
Hi Walter, Thanks for responding.
For future generations dealing with the same problem, I think we understand the miscommunication and found the solution. 🙂
As Jay mentioned, when you share a Google doc, the other user will need a Google or Dropbox account of their own to edit the file, as it doesn't allow for anonymous editing of files. - Check, as you can see in our screenshots, all of us are using Google or Dropbox accounts to login and open the Dropbox Google Doc link.
To make sure you can edit the file, you or your collaborators will have to make sure that you're using the same email address for both your Google and your Dropbox account(s).
- Here is the interesting part: So this would mean, as far as I understand, that IT IS NOT possible to share this gdoc ONLY as a link, but you have to add in the email bar:
- When they, for example, your client, are added, Dropbox does a few weird things:
- It doesn't give you feedback inside this Dropbox Share menu that they have been added.
- They don't receive an e-mail
- also nothing inside of Google Drive, 'Shared with me' (which is not that strange).
- You have to copy the link yourself from the share menu.
- The first time they open the link it gives you an error that they Need Acces.
- This error part happens A LOT, even inside of Dropbox itself, needs a fix
- BUT, when you reload the page, or do a sign in again, everything works 'magically'. 🎉
So, in the end, it works, quirky, with a lot of signing in. 🙂 Hope you can make the sharing a lot more smooth in the future!
Jay
Dropbox Community Moderator
5 years agoWhen you share a Google doc, the other user will need a Google or Dropbox account of their own to edit the file, as it doesn't allow for anonymous editing of files.
If you need any more details, feel free to message back!
schaum55
5 years agoExplorer | Level 4
is it "or" or "AND" .. it seems the user needs both and still can't edit! ..
this is what I mean.
can you give me a test-e-Mail-Adresse of yours, and so see if you can edit the file.
Actuall I think "AND" is not even enough, but when you have google-account AND dropbox-account, you will also need an email with the domain of mine...
- schaum555 years agoExplorer | Level 4
if this doesn't work, it totally misses the point of sharing files for me : ( ..
I am still in 15 days testing mode, so would be nice to finde a solution, otherwise dropbox won't work for me anymore..- Jay5 years ago
Dropbox Community Moderator
Just to clarify, even with a Google account and a Dropbox account, they can't edit the Google doc you created?
If this is the case, and you're on a trial, you could contact the support team directly for further assistance on this matter.
- schaum555 years agoExplorer | Level 4
Oh, actually I found out, that sharing is only possible with a domain-ending as mine..
I am off, love dropbox though, but the google-integration did not do its thing for me yet...
thank you so much for your help and time!
And I think that nothing is your fault, but privacy rules about who can see what document etc. that are nessesary from law or so..still, for now, I will say goodbye to dropbox that I used the last 5 years and say hi to google. they won, for now!
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