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Forum Discussion
danielstarrason
4 years agoExplorer | Level 4
Dropbox Backup can't find external hard drives - Mac Ventura 13.0.1
Hi everyone, I've seen people have a similar issue but haven't found a workaround. I'm planning to backup a couple of hard drives using the Dropbox backup option. But when I use the desktop app (...
Jay
Dropbox Community Moderator
4 years agoHi danielstarrason, thanks for bringing this to our attention.
What is the current size of the external drive, and how much is currently being used on the drive itself?
This will help me to assist further!
danielstarrason
4 years agoExplorer | Level 4
Hi Jay, thanks for your reply.
I have three drives connected, one in 1TB connected straight to computer with thunderbolt. Two are 8TB drives connected with USB3 with docking stations.
Each one are pretty much filled with data.
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