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Dropbox Integration with Zoom deprecated.
I discovered after the fact that Dropbox has decided to end its integration with Zoom. Apparently this ended on 5th February 2024. My last Zoom meeting 8 February 2024 did not upload to Dropbox automatically as usual which led me to investigate with both Zoom and Dropbox. I was just informed of the decision on Dropbox Chat. Apparently, I was supposed to have received an email but I can't find one and don't delete such things.
I was advised to report the issue/complaint here. The solution offered was download and Re-upload to Dropbox which I know will work (because I used to do that years ago) but when I have multiple Zoom Sessions in one Day and there isn't time between meetings to do this this is a lot of extra work for something that prior to this change was automatic. I wonder how many others are affected by this and are just as mystified as I am? I may have to consider other options to Dropbox though need to investigate these. Thanks.
Update 15th February 2024: Given the growing interest in this post and issues it is causing I have now put forward it's reinstatement here: https://www.dropboxforum.com/t5/Dropbox-ideas/Please-reinstate-integration-with-Zoom/idi-p/751519#M82875
Note: Rich a Super User II advise only one post and for others to LIKE and support it and comment otherwise it won't work.
@Mark, @bblu2095, @BHappy, @Chriskynka, @marosner, @yw40, @Rockeye , @MovingMary , @nsrubio you have all been tagged in the 'NEW IDEA post link above so hopefully you will see this or the NEW IDEA post or both. Thank you. Philip Wade
Hi everyone,
Thanks for your feedback regarding this.
The Zoom integration within Dropbox is active and working normally for all users.
If you’re having any issues accessing your Zoom recordings or the feature, let us know and we’re happy to help.
Thank you,
Sam
104 Replies
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I would really like to have the Zoom-DropBox integration reinstated. It was a huge time-saver for my business. Thank you!
Please see the New Idea Thread Post here and support this thread with likes and comments (not more new idea posts as I am advised that would not work. It looks to work on some kind of voting system. Everyone who has commented here has been tagged in the New Idea Post. Thank you Philip Wade.
https://www.dropboxforum.com/t5/Dropbox-ideas/Please-reinstate-integration-with-Zoom/idi-p/751519#M82875There's a growing number of people who have been both surprised by and inconvenienced by the sudden ending of the Integration with Zoom. Many have spent hours trying to figure out what happened and equally see it as important to their individual or organisations work. It's clear that both Dropbox and Zoom Support Agents were not informed of the ending of the Integration and there was no email about it. I was informed it took place on 5th February 2024. This suggestion is to reinstate what was and clearly will be an important integration. As at today (15th February 2024) it is still showing as a key Integration on the Zoom Platform indicating those responsible for that Page are unaware of Dropbox's decision.
If you want this Integration reinstated then please like and support and add your views to this request. Thank you. Philip Wade
Mark, bblu2095, BHappy, Chriskynka, marosner, yw40, Rockeye , MovingMary , nsrubio and thank you to Rich for the link to start this thread. He advises only one post and support here otherwise it won't work. @Jay FYIRich thank you for that information and link. I will go ahead and encourage the growing number of people here to like, support etc.
- Rich
Super User II
Philip Wade wrote:
I notice there is another option to post "I have an idea" where we could post how about re-instating this facility.
Make a post here:
Just one post, and everyone else adds on to it. It won't help if everyone makes their own.
ah yes, that is a good idea to post this idea !
Will do, @Philip! I'm so glad I found your post before wasting any more time trying to find out why the Zoom-Dropbox integration suddenly stopped. Thank you again.
nsrubio that sounds even more incredible, at least the Agent I chatted with discovered the true picture within a few minutes. It sounds like your agent (s) had no idea it was Dropbox Decision Zoom Agent knew nothing about and as at yesterday it was still on their website. It might be fantasy but I'd rather hope Dropbox would take note of how upset and inconvenienced people are about this 'out of the blue' and mystifying decision. They (Dropbox) advised me to post here and I know a Dropbox Member of staff has responded to at least one post.
I notice there is another option to post "I have an idea" where we could post how about re-instating this facility. It looks like it operates on a voting system that Dropbox implement based on popularity and as days go by more and more people are finding this thread so maybe we could build some momentum there?MovingMary you're welcome it's clearly caught plenty of people out and I am certain this in the only the very tip of the Iceberg. I haven't had chance to look at Zapier or other options yet and won't be able to for another week or so. If you find anything useful do share! I have no idea if Dropbox is taking note of these discussions but they advised me to post the issue here.
yep - I just spent an hour on the dropbox support chat trying to figure this out. Everyone I messaged with had NO idea about this and really tried to brush it off as a "non-issue" and when I finally found out what was happening in the forum here I let them know and still they took no responsibility saying they have no way of knowing what happens with 3rd party apps. When I tried to explain this is a management or administrative issue and that they should really be updated, I just got the same non-answers over and over again. I personally received no notice of this happening. Does management read these forums? How do we let Dropbox know how unhappy we are ? This is terrible customer service. I have had my dropbox account over a decade and very disappointed how this is being handled.
